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Refund Policy

Refund Policy

In case if there is any issue with the theme like coding, features, then we will fix the same within 15 days from the date of purchase but for that you need to raise a request by mailing us at help@cgsthemes.com within 24 hours. You will be eligible for the refund if our theme doesn’t work in your server and for that we might ask you to send the WordPress admin details and URL of the site.

Refund will not be entertained for the below reasons:

  • If the theme works properly on your server but features are not matching
  • If your requirements got changed and you need not require it
  • Your project has been cancelled by the client.
  • You have changed your mind and now you want a different theme.
  • Your requirement of the website has changed.

Kindly drop us an email at help@cgsthemes.com mentioning the reason for a refund. We will validate the reason and will try to fix the problem accordingly. Transaction cost will be charged if purchased through CC gateway, which will be 3.5% of the total value.

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(323) 325-6029

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