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Terms and Conditions

Please go through the below terms and conditions carefully before purchasing our themes:

Refund Policy

In case if there is an issue with the theme like coding, features, then we will fix the same within 15 days from the date of purchase but for that, you need to raise a request by emailing us at help@cgsthemes.com within 24 hours. You will be eligible for the refund if our theme doesn’t work in your server and for that, we might ask you to send the WordPress admin details and URL of the site.

Refund will not be entertained for the below reasons:

  • If the theme works properly on your server but features are not matching
  • If your requirements got changed and you need not require it
  • Your project has been cancelled by the client.
  • You have changed your mind and now you want a different theme.
  • Your requirement of the website has changed.

Kindly drop us an email at help@cgsthemes.com mentioning the reason for a refund. We will validate the reason and will try to fix the problem accordingly. Transaction cost will be charged if purchased through CC gateway, which will be 3.5% of the total value.

Refunds will not be provided after 15 days from the date of purchase and pro-rata refunds will not be entertained for cancelled accounts.

Please contact us at help@cgsthemes.com in case of renewal of our subscription-based themes within the duration of 1 month.

Licensing

All our themes are licensed under GPL license.(http://www.gnu.org/licenses/gpl.html)

Pricing

Pricing may vary from time to time and will be charged according to the actual price on the day of purchase or renewal.

Taxes

We do not charge any extra amount apart from the amount mentioned on the website.

Warranty

Neither the Company nor the Employees, Directors, or anyone directly associated with the company will not be liable for any kind of claims, costs, demand/request, damages, or expenses that may appear during the usage of any of our themes or breach of the terms and conditions.

Copyright

All our coding of the themes are as per WordPress coding standards (https://codex.wordpress.org/WordPress_Coding_Standards)

All the images are used from pexels.com, pixabay.com, and unsplash.com. Nevertheless,

Support for the Themes

  • During the installation of the theme, in case you receive any error then kindly send us the access so that we can check and install the theme for Free on your server.
  • There are people who are unable to do the installation of the themes, in that case, we do the same for free without saving your access. We don’t spam or hack your website. If you feel, you can change your passwords, once we are done helping you.
  • We recommend not to use any fancy galleries, third-party plugins of security, or any other fancy sliders that can cause conflicts in any WordPress Theme with functionality and not just our themes. Rather the popular ones should be used. We will try our level best to solve the most but we can’t assure 100% as there are more than 100,000 plugins. It is uncertain to say which will cause what kind of conflict and is completely unknown and it is impossible for a theme provider to provide a theme which will work with each of the plugins.
  • All our themes are bug-free but if you implement any plugin that might can cause a bug.

Discuss with us

You can feel free to get in touch with us via the Contact Us page on our website.

Contact Us

(323) 325-6029

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