I upgraded my theme to the Pro version and had some content elements missing due to the customisation and changes I had made prior to upgrading. I emailed support expecting to be told that it was my own fault and refer to the documentation. CGS team had my issue resolved within 35 minutes. I’ve used a lot of themes over the years but I have never experienced support like this. Couldn’t recommed highly enough.
The template (Fashion Pro) works exactly as advertised – extremely easy to use, nice options to customize it,… just perfect. Also the support was great, we had a small question concerning the css – the team solved it quickly.
I can just recommend them!
Really liking my theme (include the name), but even more impressed by the customer service!! Y’all are awesome.. Typically I remove the footer ad with creator’s name, but CGS desires credit… Thank y’all…..
I Love the CGS team, they have never failed to answer or fix a query and we have been using their themes for almost a year now. They have a fantastic support team who really know their stuff! Plus they are always launching new themes which means we never get bored of the theme selections. Very happy client.
First let me say that the templates are amazingly easy to setup and work them out, I love the design as well. Yet that best part is the support when you need it. In my case, I have asked for support and it did not take that long to get the fix. I just want to say a big Thank You and I have received a tremendous amount of help.I certainly appreciate all of it.